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Frequently asked questions

FAQ

Have questions about pricing, plans, or what's included? We can help.

Getting Started

Can I try Builderius before I purchase?

Yes! Beyond the free Community version, you can test all Professional features in our online sandbox environment. Experience custom components, advanced queries, and full code access risk-free. Click here to launch your Pro demo instantly.

Is there a money-back guarantee or trial period?

Yes. We have a 30-day no-questions-asked money back guarantee. If you want your money back for any reason, let us know and we will refund your payment in full.

Can I migrate from other builders like Elementor?

Yes! Builderius works alongside other builders, so you can transition gradually at your own pace. Keep your existing pages while rebuilding the ones you want with Builderius - no pressure to switch everything at once.

Pricing & Licensing

What exactly does "lifetime" license mean?

Your license remains valid forever with no recurring fees. You'll receive all updates and support as long as Builderius exists. Your investment is protected with permanent access to Builderius toolbox.

When does the beta pricing end?

As the product matures, pricing will increase. Right now is the most affordable time to secure your license. While we don't have exact dates, we'll always give our users reasonable advance notice before any price changes.

Can I upgrade to higher tiers later?

Yes. You can upgrade to a higher tier at any time. The price difference will be calculated by deducting the price you paid for the initial license from the current price of the desired license you want to upgrade to.

What happens if I hit the site limit?

While Professional licenses have no limit, if you purchase the Website tier, you have two options: upgrade to a higher tier for more sites, or purchase additional licenses for new projects.

Can I use my license on client sites? Who owns the license?

Yes certainly. We impose no limits on how you use your license. This is valid for Website, Professional and Studio licenses. We believe in flexibility so you can work with our licenses the way you want. You can ask your client to buy the license, or you can use your license to manage your clients websites.

Support & Features

What kind of support does Builderius provide?

Community users get help via WordPress.org forums and our Facebook Community (2K+ members). Website tier and above receive priority support through our ticketing system. For fastest response, email [email protected].

When will the 'coming soon' features be available?

While we avoid giving precise dates, visit our public roadmap to see the release sequence and which features are coming sooner vs. later.